Primo Partners with Q-CHANG to Mobilize Over 2,000 Skilled Teams! Enhancing Condo Repair Services for Quick and Standardized Solutions, Reinforcing the Primo Happy Maker Concept to Create Happiness and Comfort for Residents
- Primo stands by every concern, reinforcing the concept of Primo Happy Maker to create happiness and enhance the comfort of residents, mobilizing a team of quality experts to provide urgent repair services for living spaces.
- Partnering with Q-CHANG, which has over 2,000 skilled teams! Elevating condo repair services to be quick, responsive, and standardized, from small tasks to large projects, with professional service.
- Primo Care is ready to stand by you with care at all times because the happiness of residents is our service standard.

Mr. Surin Sahachato Phokanun, CEO of Primo Service Solutions Public Company Limited (PRI), a leader in comprehensive modern real estate services, revealed that Primo has accelerated safety inspections for residents' homes in every project managed by Primo since the earthquake incident. It has been found that some residents have been affected and require repairs to their units. Our expert team, with quality and safety standards, can carry out repairs quickly to meet residents' needs and reinforce the concept of Primo Happy Maker to create happiness and enhance the comfort of residents.
Therefore, Primo has joined forces with the partner Q-CHANG, a platform that brings together skilled craftsmen with specialized expertise, with a total of over 2,000 quality teams to provide comprehensive home-related services in caring for residents from small tasks to large projects.
With concern for the impact of the earthquake, we aim to provide reassurance and confidence to residents and the surrounding community, building on the concept of Primo Care, ready to stand by you with care at all times because the happiness of residents is our service standard. Primo has collaborated with affiliated companies and emergency operation partners, bringing in the Property Management team from Crown Residence and PMM Property Management, including design engineers, quality inspection teams, structural inspection teams, building engineers, and experts stationed at every project, including engineers from developers and government engineers to care for residents and ensure safety in every project, continuously monitoring through a comprehensive security system to this day.

Ms. Pinita Silpasuwan, Executive of the Real Estate Management Business at Primo Service Solutions Public Company Limited, stated that partnering with Q-CHANG marks a significant new step towards service standards in residential living, promoting the “quality of life” for residents. It facilitates residents with quick, standardized services in sourcing professional craftsmen, guaranteeing quality work, and ensuring no jobs are left unfinished, creating reassurance and enhancing comfort for residents. Delivering a good quality of life for residents is an urgent mission to restore living spaces to normal as quickly as possible.
Primo is always ready to care for everyone with attention, regardless of any incidents, because we understand every problem and pay attention to every detail, looking beyond just residential services but intending to continuously care for everyone at all times of life with a heart that understands and stands by at all times to create happiness according to the concept of Primo Happy Maker, and will not stop providing assistance until everything returns to normal. Residents can contact for services at the project’s management office or via Line: @PrimoServiceSolutions or call 02-081-0000. Residents can follow updates through the Primo Application.

Regarding Mr. Supakorn Sangkul, Operations Director of Q-CHANG, a platform for comprehensive home services and repairs, a startup under Nexter Digital Co., Ltd., co-invested by SCG Distribution Co., Ltd., stated that due to the recent earthquake, many people may be concerned. As a leader in the quality craftsman platform and comprehensive home care services, we are ready to back up residents of Primo with any home-related issues, no matter how small. Currently, Q-CHANG has over 300,000 customers using its services, with a total of 111,343 jobs completed, which will help build confidence and reassurance for Primo residents through professional services.
·Guarantee of responsibility
·Guarantee that craftsmen will not flee, disappear, or leave jobs unfinished; responsible craftsmen.
·Real-time tracking of work progress and status.
·Professional craftsmen with diverse real-world experience, capable of solving problems and working efficiently across all types of tasks.
·Guarantee of every service, ensuring quality work and standard services.
·Ready to provide comprehensive and quick care with over 2,000 teams in the system.
“Primo's collaboration with Q-CHANG is a step up in service standards for residents in projects managed by Primo, ensuring convenience, speed, value, and comprehensive standards for all home-related issues. This not only strengthens service work but also supports the profession of craftsmen throughout Thailand,” Mr. Surin concluded.
Primo Service Solutions Public Company Limited (PRI) is a leading provider of comprehensive real estate-related services in the country, with over 14 years of experience, operating under three main business groups:
1. Upstream Business Group – Pre-Living Services, including consulting and controlling construction projects, architectural design, structural engineering, construction control, and technical consulting services.
2. Midstream Business Group – Living Services, including management services for condominium juristic persons, housing estates, shopping malls, buildings, and offices, luxury condominium management, residential property management, and service apartments, comprehensive real estate buying-selling-leasing services, investment partner sourcing, marketing consulting services for real estate businesses, personal assistant services for foreigners, and technology development services for living and service technologies.
3. Downstream Business Group – Post-Sale Living Services, including interior design and decoration services, comprehensive contracting services, cleaning services, and maintenance services, building management, distribution of home and living products, lifestyle products, and life and non-life insurance agents.